BOWMOOD offers a 2-year warranty
Original proof of purchase (including date) by the original purchaser, will be required to make a warranty claim.
For warranty service, you are required to preserve these documents during the 1 year warranty period.
BOWMOOD, warranty applies to defects due to faulty workmanship or materials.
BOWMOOD 2-year warranty does not cover the following:
- Normal wear and tear as a result of washing and intended use.
- Comfort preference.
- Physical abuse or damage to the Dog Mattress, including but not limited to, burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.
- Damage caused by commercial use, such as in a hotel or store.