SHIPPING POLICY

Where can BOWMOOD ship to?

We ship  free shipping to 28 European countries

What are the BOWMOOD shipping times?

If you are reading this you probably have bought or are about to buy a BOWMOOD dog bed and let us tell you, great decision.
Shipping times depend on the holidays and time of the year but usually your order will leave our factory within 1-2 business days.
The time of arrival to your home can vary depending on the location of where the mattress is being delivered to. Nevertheless, we are confident we can deliver within 4 to 6 working days after leaving the factory.
To get a more accurate status update on your BOWMOOD order, please feel free to contact our customer care info@bowmood.com.

Damages caused by delivery

If the goods are delivered with obvious damage caused during transport or delivery, please report the defect to the carrier and notify us without delay to info@bowmood.com. This notice should not exceed 3 days after receipt of the goods, failing which the carrier might not accept the complaint. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.